Simple, Transparent Packages
Choose the plan that works best for your business. All plans include a 14-day free trial.
Starter
Perfect for individuals and small teams
Starting at
- Up to 20 hours of support per month
- Email and task management
- Calendar and scheduling
- Basic reporting
- Standard business hours support
Professional
Ideal for growing businesses
Starting at
- Up to 60 hours of support per month
- All Starter features, plus:
- Project management support
- Advanced reporting
- Dedicated account manager
- Priority support
- 1-2 dedicated assistants
Enterprise
Custom solutions for large organizations
Custom
- Unlimited support hours
- All Professional features, plus:
- Custom integrations
- Dedicated team
- 24/7 support
- Custom reporting
- Dedicated onboarding specialist
- 3+ dedicated assistants
Plan Comparison
See how our plans stack up against each other
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Support Hours | Up to 20 | Up to 60 | Unlimited |
| Dedicated Assistant | No | 1-2 | 3+ |
| Response Time | 4 hours | 2 hours | 1 hour |
| Account Manager | No | Yes | Dedicated Team |
| Custom Integrations | No | Limited | Yes |
| Reporting | Basic | Advanced | Custom |
| Support | Business Hours | Priority | 24/7 |
Frequently Asked Questions
Everything you need to know about our packages
What payment methods do you accept?
We accept all major credit cards, ACH transfers, and wire transfers. All payments are processed securely through our payment processor.
Is there a contract?
Our Starter and Professional plans are available on a month-to-month basis with no long-term contract required. Enterprise plans typically have custom terms.
Can I change or cancel my plan?
Yes, you can upgrade, downgrade, or cancel your plan at any time. Changes will be reflected in your next billing cycle.
Do you offer discounts for annual billing?
Yes, we offer a 10% discount for annual billing on our Starter and Professional plans. Contact our sales team for more information.
What if I need more hours than my plan includes?
Additional hours can be purchased as needed. Contact your account manager to discuss your requirements.
Is there a free trial?
We offer a 14-day free trial for our Professional plan. No credit card required to start your trial.
Still have questions? We're here to help.
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